Shipping policy

Welcome to AUTIFIX. We are committed to upgrading your drive with premium automotive innovations across Pakistan. To ensure a secure, transparent, and premium shopping experience, we provide free nationwide shipping with zero advance payment.

1. Call & WhatsApp Verification Process

To ensure accurate delivery details and protect your order, we follow a quick verification process before dispatch:

  • Confirmation Call: Once your order is placed, our team will call your provided number. Your parcel will only be dispatched after your verbal confirmation on this call.

  • WhatsApp Notification: Along with the call, you will receive a WhatsApp message with your complete order details and tracking instructions.

  • Note: Orders remaining unverified after 48 hours will be automatically canceled.

2. 100% Free Shipping & Cash on Delivery

  • Free Nationwide Shipping: We offer 100% Free Shipping on all orders across Pakistan. No hidden fees, no extra delivery charges.

  • Cash on Delivery (COD): We operate exclusively on a COD model within Pakistan. You only pay the exact product amount when the parcel is safely delivered to your doorstep.

3. Delivery Timelines

  • Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2 to 4 Working Days

  • Other Cities & Suburbs: 4 to 7 Working Days

  • Real-Time Tracking: A unique tracking link will be shared via WhatsApp as soon as your package leaves our fulfillment center.

4. Courier & Parcel Opening Policy

  • Courier Regulation: Per the official rules of courier networks in Pakistan, riders cannot allow customers to open parcels before receiving the cash payment.

  • Our Brand Guarantee: Shop with absolute peace of mind. Pay the rider first and accept the package. If you open the box and find any product damaged or defective, contact our WhatsApp support immediately for a swift, free replacement.

Our Commitment to Your Trust

Your trust is our ultimate priority. At AUTIFIX, we ensure your premium gear reaches you safely, efficiently, and completely risk-free. Our dedicated support team is always just a WhatsApp message away to assist you at every step. Shop with confidence and upgrade your drive today.